I never had reason to contact the company, and getting my lenses was such an easy and pleasant process.
Inside the box were carefully wrapped vials.
I give 4/5 because tracking never updated. There was no way for me to tell where my package was and around when I would get it, but shipping took within the time I expected. It arrived on time.
It was so securely wrapped and in a cute little box. I have absolutely no complaint about it at all! I couldn't really ask for better packaging.
Lens Village was the only store that had the lenses that I wanted. There's a huge selection. Every lens I like and have on my wish list, they have.
I'd love to be able to review this, but I had no reason to contact the company, so I have nothing to review! I suppose that says good things about the company! I hope I'm correct in believing that if it was necessary to contact the company, they are kind and accommodating.